FREQUENTLY ASKED QUESTIONS

FAQs

When is the best time to move?

The busiest times for moving companies are typically during the summer months, May-September. If you are planning a move during that time you should make arrangements early.

Friday and Saturdays are big moving days so if you have flexibility in your schedule it can be easier to get a date during the week rather than a weekend.

Do I need to be home during the move?

On the day of the move you need to be present. There is paperwork to sign and you need to show the movers exactly what is being moved. After the movers have loaded the truck you will be ask to do a walk through. That is the time to point out anything that may have been missed once the truck drives away they are done.

At the unload they will place boxes in rooms based on the rooms written on the boxes (ie., bedroom, kitchen, garage). Furniture will be placed in the location you specify. It is helpful if you already have a basic idea where you want furniture placed. If the movers have to keep rearranging and switching furniture around it will take longer and you are paying hourly.

What do I do with my pets?

You want to make sure animals are in their cat/dog carrier prior to the movers arriving. Animals are curious and can get underfoot. If your dog isn’t good around strangers please have them tied up or in their carrier. The moving company cannot transport any live animal no dogs, cats, fish or reptiles are allowed in the truck.

What do I do with my children on moving day?

If you have young children it is a good idea to do the move while they are in school or daycare. You will be busy with the movers and it will be difficult for you to give your child the attention he/she needs. It’s a much less stressful day for you if you children are not home on moving day.

Should I tip the Movers?

The movers do accept tips. Industry standard is 10-15% of the moving job which they divide up evenly.

WHAT OUR CUSTOMERS SAY